Service Knowledge Base
Train the assistant on services, policies, common questions and approved answers.
Service Business AI
Qualify service enquiries before your team steps in
Explain services, gather requirements, capture leads and route customers to a human when personal support is needed.
Best for
Agencies, professional services and local service teams that manage repeated customer enquiries.
Business data
AI assistance
Human oversight
What you can do
A clearer customer journey with team control
Lead qualification
Collect relevant needs and contact details before a team member follows up.
Human handover
Make escalation clear and provide the configured support channel when requested.
Launch workflow
Set up with a testable process
Keep every launch grounded in current business information and real conversation testing.
- 1
Choose Service Business during onboarding.
- 2
Add services, qualification questions and approved Knowledge Base content.
- 3
Test common enquiries, objections and handover requests before launch.
See how it fits your business
Start with the free trial or contact the Talvox AI team for help choosing the right setup.